A sales system upgrade that transformed lead engagement and appointment attendance
Only 10-15% of leads scheduled appointments through manual outreach
Around 50% appointment attendance on a good month
Sales team wasting time on engagement outreach
No capacity for fast response times
We relied on our sales team for manual outreach. People don't seem to fully engage if they haven't had some form of conversation within a few minutes of their enquiry, and we just don't have a large enough team or budget to provide the necessary response times.
24/7 conversational AI engages leads within minutes
Appointments scheduled automatically, mostly out of hours
Manual admin tasks eliminated, freeing up sales reps
Lead booking rate
Most bookings now happen automatically, with the majority occurring out of hours when their team isn't even working.
Appointment attendance
Sales team now arrives on Monday morning to calendars pre-booked with warm leads who actually answer.
Conversion rate
Conversion rate doubled without amending ad spend. The impact of 24/7 conversational services exceeded all expectations.
Saved per rep per week
Front-end intervention alone saves 4 hours weekly per sales rep. Additional automation savings meant ROI was achieved very quickly.
Having focused, high level AI directors available every week to analyse our business like it's their own. We don't think about AI anymore or look at our competitors, as we're demonstrably miles ahead of them. The 'hands free' aspect of the service is vital to us too.
Innovation and market share are really important to us, and this relationship has guaranteed longevity for the business.
Jessica Director, RESG UK — the UK's top rated Energy Grant Advisor
Take our free assessment to discover how much revenue you could be leaving on the table.
Takes less than 3 minutes. Get immediate results. Completely free.